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FAQS

General:

What is Electric go kart (eKart)?


eKart means electric go karting which provides ultimate and fantastic racing experience with challenging indoor track.




What is a Race License?


Race License is Nomad Entertainment Electric go kart (ekart) driving License having one year of membership which will allows you to access racing on our track along with access to many more other attractions and fun .

To get Race License please register your self with us by downloading our app Activity Box from App Store or Play store. Follow the links from our website.




What is the age limit to play Ekectric go kart (ekart)?


Anyone above the height of 125 cm can enjoy Electric go kart (ekart).




What is the difference between Adult, Junior and Kids electric go kart (eKart)?


Anyone above height of 125 cm can play electric go kart (eKart) along with below age groups:

Adults (18+)
Junior (13 – 17)
Kids (Up to 12)




What is the age limit for kids to play Laser Tag?


Kids with age 5+ can enjoy Laser Tag.




Working hours of the branch?


Our Branch operating hours are from

10:00 am – 01:00 am Weekdays
10:00 am – 02:00 am Weekends





For how many no. of people can I book online together?


You can book up to 10 people per Electric go karting (eKart) session and 18 for Laser Tag session. You may book as many sessions as you like.




How can I know my reservation is successful?


Once your reservation has been successful, a confirmation message will be displayed on your device with a QR code.




What forms of payment do you accept for online booking?


We accept online Knet debit card, Visa and Mastercard for online reservations.




How do I Use my Reservation QR Code?


You must Scan the QR code at the counter to validate your reservation. The QR will contain all your booking information along with the participants information that you provide.




Can I cancel my online reservation?


Yes, you can cancel your reservation at least 2 hours before your reservation session.




How Nomad will refund me if I cancel my online reservation?


Your reservation session will be credited to your Nomad Mobile App and will be valid for 30 days which can be used to do a new reservation.




What is Nomad’s cancellation policy?


By cancelling a booking made by bank cards, no credit will be issued to the bank account. Nomad will issue a temporary credit valid for 30 calendar days.
Cancellations are accepted at least 2 hours before the session starts.
No show up will not be refunded.




Can we book the whole center?


Yes you can book the whole center for your birthday parties/ events. Please contact us at reservations@nomadkw.com




How can I book birthday/ events booking?


Please contact us at reservations@nomadkw.com or call us at +965 96722451




Can I use voucher along with another offer / Promotion?


You cannot apply more than one promotion to a single product.




Can I exchange my voucher for cash?


All vouchers are non-refundable , non-transferable and non-cashable.





Registration / Account:

Booking:

For how many no. of people can I book online together?


You can book up to 10 people per Electric go karting (eKart) session and 18 for Laser Tag session. You may book as many sessions as you like.




How can I know my reservation is successful?


Once your reservation has been successful, a confirmation message will be displayed on your device with a QR code.




What forms of payment do you accept for online booking?


We accept online Knet debit card, Visa and Mastercard for online reservations.




How do I Use my Reservation QR Code?


You must Scan the QR code at the counter to validate your reservation. The QR will contain all your booking information along with the participants information that you provide.




Can I cancel my online reservation?


Yes, you can cancel your reservation at least 2 hours before your reservation session.




How Nomad will refund me if I cancel my online reservation?


Your reservation session will be credited to your Nomad Mobile App and will be valid for 30 days which can be used to do a new reservation.




What is Nomad’s cancellation policy?


By cancelling a booking made by bank cards, no credit will be issued to the bank account. Nomad will issue a temporary credit valid for 30 calendar days.
Cancellations are accepted at least 2 hours before the session starts.
No show up will not be refunded.




Can we book the whole center?


Yes you can book the whole center for your birthday parties/ events. Please contact us at reservations@nomadkw.com




How can I book birthday/ events booking?


Please contact us at reservations@nomadkw.com or call us at +965 96722451




Can I use voucher along with another offer / Promotion?


You cannot apply more than one promotion to a single product.




Can I exchange my voucher for cash?


All vouchers are non-refundable , non-transferable and non-cashable.